Shipping policy

Shipping Policy

Last updated: July 2026

Thank you for shopping with dedcache >:o

Every order is made specifically for you after purchase. Because our products are printed on demand, production begins shortly after your order is placed.

Processing Time

Orders are typically processed within 2–5 business days before shipping.

During periods of high demand, holidays, or new product releases, processing times may be slightly longer. ◔̯◔

Shipping Times

Estimated delivery times after your order has shipped:

United States

  • Standard Shipping: 3–7 business days

Canada

  • Standard Shipping: 5–15 business days

International

  • Standard Shipping: 10–30 business days

Delivery estimates are not guaranteed and may vary depending on carrier delays, customs processing, weather, or other circumstances beyond our control.

Order Tracking

Once your order ships, you'll receive a confirmation email containing a tracking number.

Tracking information may take up to 48 hours to update after shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

If you notice an error, contact us as soon as possible at dedcache.support@gmail.com. If your order has not yet entered production, we'll do our best to update the address.

dedcache is not responsible for packages shipped to an incorrect address provided by the customer.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us and we'll work with the shipping carrier to investigate.

Once a package has been handed to the carrier, delivery times are outside of our control.

International Orders

International customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country.

These charges are not included in the purchase price or shipping cost.

Multiple Packages

Some orders may arrive in separate shipments if they contain products fulfilled by different production partners or facilities.

You will receive tracking information for each shipment if this occurs.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery at dedcache.support@gmail.com.

Include:

  • Your order number
  • A description of the issue
  • Clear photos of the product and packaging

We'll work to resolve the issue as quickly as possible. (👍🏻ᴗ _ᴗ)👍🏻

Contact

Questions about shipping?

Email: dedcache.support@gmail.com